Cancellation rules are set by each property host and shown before you confirm a booking. Policies may include flexible, moderate, or strict windows.
Guest cancellations
Cancel eligible reservations from My account. Refund amounts depend on the policy active at booking time and how close you are to check-in.
Host cancellations
Hosts should avoid canceling confirmed stays. Repeated host cancellations may affect listing visibility and account standing.
Need help?
Contact support with your booking reference if a refund does not appear within the stated timeframe.